Returns & Warranty – KIRALABSINTERNATIONAL

At KIRALABSINTERNATIONAL, we’re committed to delivering footwear that combines comfort, style, and lasting quality. Shop with confidence knowing our clear returns and warranty policy has you covered if your purchase doesn’t meet your expectations.

Returns Policy

  • 30-Day Return Window – Return any item within 30 days of delivery for a full refund or exchange.
  • Condition – Items must be unworn, in original packaging, with all tags attached and undamaged.
  • Process – Initiate a return by contacting our support team with your order number and reason for return.
  • Refunds – Approved returns will be refunded to your original payment method. Shipping costs are non-refundable unless the return is due to our error.

Warranty Coverage

Every pair of footwear from KIRALABSINTERNATIONAL comes with a limited warranty, depending on the product type and material composition.

Our warranty protects against:

  • Defects in materials or craftsmanship
  • Loose stitching, peeling soles, or premature fabric breakdown
  • Failure in structural integrity under normal use

Warranty does not cover:

  • Normal wear and tear, such as fading, minor surface scuffing, or softening of materials
  • Damage from improper use, accidents, or exposure to extreme conditions
  • Alterations, repairs, or modifications made by unauthorized parties
  • Improper cleaning or storage that compromises the product’s integrity

How to Claim

To begin a warranty claim, please reach out to our team with your proof of purchase, clear photos of the issue, and a detailed description of the defect.

Depending on the case, we may offer:

  • A replacement pair of footwear
  • Repair guidance or support from certified service partners
  • Replacement parts or materials for minor fixes

Need Assistance?

Our dedicated support team is available to help with returns, exchanges, or warranty claims. For any questions about your order, visit our Contact Us page anytime. You can also reach us directly at ((207)599-9327 or email [email protected]. We’re here to ensure your experience with KIRALABSINTERNATIONAL is seamless and satisfying. All policies are effective as of July 21, 2026.